Internet Explorer is the default web browser in all Windows operating systems. Although users are free to use alternative web browsers like Google Chrome or Mozilla Firefox for daily tasks, Internet Explorer is essential to get started with using your computer and to update your operating system. Occasionally, you would receive the error message Windows Explorer has stopped working.
If this error occurs when you are performing an OS update, the entire update will be cancelled. You will have to redo the system update all over again. Before doing that, you would need to troubleshoot the issue with the Internet Explorer browser. You can work out the below steps to repair the issues with Internet Explorer.
- Make sure that you have installed a reputed antivirus program in your computer. An antivirus protects your computer from malicious programs, spywares, Trojans, etc. It also ensures internet security. If you do not have an antivirus program yet, download one online. Most of the reputed antivirus programs allow users to download and install a free version of their antivirus program for limited periods. You can try that for now.
- Update your Windows operating system. Make sure that your Windows operating system is up to date. Internet Explorer is a preinstalled program with the operating system. You can update it to the latest version only through Windows Update. It is recommended to keep the automatic Windows Update on.
- Consequently, you can be free from executing manual Windows Update from time to time. If you have not enabled automatic Windows update, go to the Start button and choose All Programs, followed by Windows Update. Windows will now check for available updates. Once the updates are downloaded, you will be prompted to install them. Follow the on-screen directions to the install the updates. Make sure that you restart your computer after the updates are installed.
- Restart Internet Explorer now and check if the issue has been resolved. If you still receive the error message ‘Windows Explorer has stopped working,’ go to the next step.
- Open your Windows installation drive and navigate to the tab labeled Tools. After that, select the button labeled Check Now. It is located under Error-checking. Select the appropriate options and click the Start button to initiate the checking. During the checking, the errors will be identified and fixed.
You have seen some of the common methods used for troubleshooting Windows Explorer error. However, if you are still unable to resolve the issue, contact an expert and get the issue fixed at the earliest.